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Covid 19

COVID BEST PRACTICE AT HOTEL LAKE BRUNNER

At Level 1

To meet Government requirements for contact tracing, we are currently taking a contact register of everyone that enters the premises. We also have a QR code available to scan for the Government Covid-19 Tracer. These can be found at the main building entrances.

Physical distancing is still recommended between strangers, so please keep 2m apart from people you are not familiar with. However you are now able to have friends and family in the hotel.

Hygiene and safety

At Hotel Lake Brunner, ensuring the safety and wellbeing of our guests, staff and wider community is our first priority. We are following official advice from the Government and monitoring updates closely.

As New Zealand Responds to the COVID-19 pandemic, we are committed to providing a safe and clean hotel experience that puts people first.

Hygiene and safety measures:

  • Frequent sanitisation of hotel common areas, such as bar and restaurant.
  • Frequent sanitisation of high-touch surfaces, such as reception desks and counters.
  • Hand sanitizer available at reception.
  • Thorough sanitisation of rooms before guest arrival and after guest departure.
  • Regular staff briefings and training on hygiene, safety and emergency procedures. These are thorough and regularly updated with best-practice advice.
  • Ministry of Health COVID-19 information cards are available upon arrival. These include the Healthline 0800 number, a list of symptoms and instructions for anyone with symptoms.

Self-isolation and quarantine policy

Please note that Hotel Lake Brunner is not accepting any guests that are self-isolating or quarantining.

The conditions of entry to the hotel are as follows:

  • That you are not in self-isolation or quarantine, or awaiting Covid-19 test results.
  • That you have not been in close contact with a confirmed Covid-19 case, or someone in self-isolation or awaiting Covid-19 test results.
  • That you do not have any cold or flu-like symptoms, such as fever, coughing or sneezing, difficulty breathing, sore throat and fatigue.

For a full list of guidelines and Government advice, please visit the COVID-19 site.